Credit Memo and Sales Return

Credit Memo and Sales Return

Credit Memo is used for sales return and credits. Go to Task and select the “Credit Memo” as shown below.

è A new window will appear as shown below. Here you need to select the customer ID from which the sales are returned. After selecting the existing customer to whom the sales were made, the tab in the middle shifts to the left side as mentioned in the next picture.

è After shifting to the “Apply to Invoice No” tab, here you have to select the Invoice Number of the specific sales. As we have selected here “0021” you can see in the below Item and Quantity that were sold to that customer appeared.

è Here in the returned column you need to enter the figure for say 4 as below mentioned. This is the Quantity that would be recorded as returned from the customer. Amount will be calculated as per unit price which is now the company’s liability.

è Fill the required values and save it.